Help Center



What if i'm not home when my items arrive?

Do I need to be home when the items arrive?

My purchase is at Customs and I do not want to pay the Import Tax

I think my Item's lost in the post


When will my purchase be sent out?

How will my purchase be sent?

It does not let me select my Country in the Checkout page

Can you send to PO Boxes?

Returns / Exchanges


How do I return an item?

Can I return a Sale Item?

I haven't got my refund yet

I didn't buy through your website or store

How long is the warranty?


How do I exchange an item?

How long do exchanges take?

How long do I have to Exchange my items?

What if its over 14 days since I bought the items?

Can I exchange a Sale Item?